Quick Loans 3.0 — uncomplicating the banking experience

People at Monedo believe that banking needs to get less complicated. It should be more flexible, offer more choices, and make customers’ lives easier.

That is why they created an alternative to the conservative banking model. Giving customers a bunch of options to get them in the money, anytime, all in one place — with Monedo.

Monedo is offering short and medium-term loans in various, convenient formats — POS and direct.

Head of UI/UX

2018 — 2019

Monedo

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Challenge

Design a convenient and accessible lead cycle.

It should be available to over 2000 daily applicants.

Create clean information architecture, use simple and understandable language to explain various aspects of the somehow complex financial products.

Discovery

We started the project with an extensive discovery phase.

We decided to use mostly quantitative and qualitative research methods — Customer Interviews, Market Research Analysis, Customer Journey, User Testing, Google Analytics, and Hotjar data.

Furthermore, we had to learn more about the customers, their habits, their needs, and their struggles.

The modern and minimal web application

Monedo provides simplicity and convenience to the customer thanks to advanced technology and modern UX.

The customer chooses the best available offer tailored to his needs and gets the money within minutes.

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Easy sign in

Once you are granted a loan, your account is created automatically, and you can sign in with OTP.

Fast and secure.

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An offer tailored to your needs

When Monedo recognizes your profile, a personalized product is ready for you to check it.

Smart.

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An accessible overview

Once you sign in, you can see a dashboard will all your current and past financial products.

Clean and visible.

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All the details in one place

At Monedo, transparency is put above it all. You can access all your details with ease.

Fairly.

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Clean repayment plan

As a customer, I'd like to know when and how much should I pay to avoid any consequences.

There you have it.

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Cash-in, cash-out

You can keep track of all the money moving in and out of your loan account.

Well organized.

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Helping hands when you need it the most

Installment vacation? New repayment plan? You can have it – the human touch.

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And the rest is history

All your paid and consolidated loans are accessible in one place.

Transparent.

XS — XXL

The mobile channel comes first, but there is a desktop tailored solution that fits all other devices. And it looks charming too.

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