A century of tradition — we insure what matters

Warta Insurance and Reinsurance Company was established in 1920.

Since then, it's been setting standards on the Polish insurance market.

The Company is one of the largest and oldest insurance companies in Poland.

With 100 years of experience, Warta wanted to outline the bold future of insurance services.

Lead Product Designer

2020 — 2021

Warta

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Challenge

Design a useful and accessible website.

It should be available and accessible for everyone! On every device.

It should be able to recognize the context and transform accordingly.

Create clean information architecture, use simple and understandable language to explain various aspects of the insurance products.

Discovery

We started the project with an extensive discovery phase.

We decided to use mostly quantitative and qualitative research methods — Customer Interviews, Market Research Analysis, Customer Journey, User Testing, Google Analytics, and Hotjar data.

Furthermore, we had to learn more about the customers, their habits, their needs, and their struggles.

Straight to the point

You can jump to the lead cycle directly from the main website.

You can purchase the most popular and most important insurance product in Poland in just a few clicks.

Flexible and responsive website

Imagine that you have just had a bump, you want to quickly call for help. Next you would like to report the damage. What device do you have with you?

Of course — a mobile phone.

That's why we designed a website that looks good on any device, but changes depending on the context. Practically.

Find your Agent

Warta's agents are the primary and main sales channel.

That is why we have designed a solution that allows customers to quickly find an Agent nearby.

And it works on mobile too!

Four more things

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