Warta Insurance and Reinsurance Company was established in 1920
Since then, it's been setting standards on the Polish insurance market. The Company is one of the largest and oldest insurance companies in Poland.
Lead UX, UI Designer
Design a customer-friendly application integrated with the claim adjustment management system
Thanks to the application, you should be able to check what is happening in your case and quickly communicate with the insurer.
We started the project with an extensive discovery phase
We decided to use mostly quantitative and qualitative research methods. We had to learn more about the customers, their habits, their needs, and their struggles.
Market Research Analysis
An app for all Warta customers managing their claims
The app covers all individual claims – road traffic, household, travel, personal, etc. It is enough to have a smartphone-based on the iOS or Android system to use the application. A link to the shop to download the free app is sent to the customer by the consultant dealing with the claim.
Easy sign in
Once you are granted a loan your account is created automatically, and you can sign in with OTP. Fast and secure.
An offer tailored to your needs
When Monedo recognizes your profile, a personalized product is ready for you to check it. Smart.
An accessible overview
Once you sign in, you can see a dashboard will all your current and past financial products. Clean and visible.
All the details in one place
At Monedo, transparency is put above it all. You can access all your details with ease. Fairly.
Clean repayment plan
As a customer, I'd like to know when and how much should I pay to avoid any consequences. There you have it.
You can keep track of all the money moving in and out your loan account. Well organized.
Helping hands when you need it the most
Installment vacation? New repayment plan? You can have it – the human touch.
And the rest is history
All your paid and consolidated loans are accessible in one place. Transparent.
Appreciated by the users
Nearly 5.000 customers downloaded the app and went through the claim handling process with Warta.
© 2019 Piotr Fijalkowski. All rights reserved.