U-21 (Revolut)ion

U-21 (Revolut)ion

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Vision

Tzing is a brand and platform created by Getin Bank

It is designed to serve the youth, looking for instant banking products unavailable in their current situation.

My role

Lead UX, UI Designer

Year

2015 – 2016

Brand

Tzing

Naming

Mama Studio

Branding

Redkroft

Challenge

Getin Bank serves over 2 million clients, but not the youth

The demographic data shows that this group isn't present at all. Young people usually choose a bank in which their parents have an account – because they trust their parents, in case they need money, the transfer will be instant, and they are not interested in this adult world, but having a debit card is cool.

Scalable

Stylish & simple

Instant money

Discovery

We started the project with an extensive discovery phase

We decided to use mostly quantitative and qualitative research methods. We had to learn more about the customers, their habits, their needs, and their struggles.

Customer Interviews

Market Research Analysis

Customer Journey

Personas

Information Architecture

User Testing

Concept

Tzing – recommended by peers

The lifestyle of young people is different from the lifestyle of others. Yes, it's a banal discovery, but not all brands can understand it. Nobody noticed it in the banking world. That's why we decided to create a bank that responds to the needs of young people with their services. Quick roundups for a joint gift? Facilitations in online shopping? Coupon and discount systems for those brands that interest you? We want to organize our bank for you around such services, characteristics of young people, and not around accounts, loans, and deposits.

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Easy sign in

Once you are granted a loan your account is created automatically, and you can sign in with OTP. Fast and secure.

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An offer tailored to your needs

When Monedo recognizes your profile, a personalized product is ready for you to check it. Smart.

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An accessible overview

Once you sign in, you can see a dashboard will all your current and past financial products. Clean and visible.

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All the details in one place

At Monedo, transparency is put above it all. You can access all your details with ease. Fairly.

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Clean repayment plan

As a customer, I'd like to know when and how much should I pay to avoid any consequences. There you have it.

Feedback

They liked it a lot!

Objectively strong usability (roundups) – they do not necessarily need an account, but they will need a billing tool. Massive potential for emotional involvement – bonding, sharing, fun, relationship building. More significant potential for infecting the others with service. Constant contact with friends. Shared experiences. Simple and visually appealing. Instant!

Customer Interviews

Customer Journey

User Testing

An ecosystem

The first banking brand for young people in Poland

Tzing grows and matures with them. A complete ecosystem based on a prepaid debit card. With the apps for iOS and Android. With a web application based on PWA technology. With quick roundups, instant transfers, and instant access to the service. With extra fun added. And custom made, lightweight core banking system to handle things instantly!

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Dashboard

Once you are granted a loan your account is created automatically, and you can sign in with OTP. Fast and secure.

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Friends

When Monedo recognizes your profile, a personalized product is ready for you to check it. Smart.

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The Wall

Once you sign in, you can see a dashboard will all your current and past financial products. Clean and visible.

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Activity

At Monedo, transparency is put above it all. You can access all your details with ease. Fairly.

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Quick payment

As a customer, I'd like to know when and how much should I pay to avoid any consequences. There you have it.

One more Tzing

We've crafted a unique, fun feature – Tzing

This feature allowed the registered users of the app to send money quickly to each other. We wanted to make it as fun as possible. After lot's of research and insights, we decided to build a mini-game. Of course it takes place in space!

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Step 1

Once you are granted a loan your account is created automatically, and you can sign in with OTP. Fast and secure.

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Step 2

When Monedo recognizes your profile, a personalized product is ready for you to check it. Smart.

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Step 3

Once you sign in, you can see a dashboard will all your current and past financial products. Clean and visible.

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Step 4

At Monedo, transparency is put above it all. You can access all your details with ease. Fairly.

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Step 5

As a customer, I'd like to know when and how much should I pay to avoid any consequences. There you have it.

Six more things

Let's collaborate

© 2019 Piotr Fijalkowski. All rights reserved.