PSD2 Connected

PSD2 Connected

PSD2 Connected

PSD2 Connected

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Vision

Getin Noble Bank is the second biggest bank controlled by Polish capital

Retail banking services are represented by the Getin Bank brand that caters to individual clients who expect reliable financial products and simplified procedures.

My role

Head UX, UI Designer

Year

2016

Brand

Getin Bank

Challenge

Design a platform that covers two key areas – security and connectivity

It should by aligned with the Payment Services Directive  – offers enhanced security through SCA (Strong Customer Authentication) and enablement of third-party access to account information, providing a framework for new payment and account services.

Discovery

We started the project with an extensive discovery phase

We decided to use mostly quantitative and qualitative research methods. We had to learn more about the customers, their habits, their needs, and their struggles.

Customer Interviews

Market Research Analysis

Customer Journey

Personas

Information Architecture

User Testing

New Banking Experience

The omnichannel concept framework which offers a wide range of banking features

The platform provides convenience to the customer thanks to advanced technology, tons of data, and modern UX and UI tailored to be a daily banking companion.

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Informative

Clean Information Architecture provides customers with an overview of their assets.

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Connected

With Strong Customer Authentication, users can connect all their banking accounts to one dashboard.

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Smart & predictive

Smart notification framework provides the customers with useful suggestions which allow them to automate operations they use the most often.

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Extended analytics

Smart yet straightforward Personal Finance Manager gives an overview of all assets along with the unique spending pattern of each customer.

Six more things

Let's collaborate

© 2019 Piotr Fijalkowski. All rights reserved.