Daily Banking — streamlining your money management

Getin Bank is a retail banking brand owned by VeloBank S.A., created by 8 of Poland's largest commercial banks and the Bank Guarantee Fund.

Retail banking services are represented by the Getin Bank brand that caters to individual clients who expect reliable financial products and simplified procedures.

Head of UI/UX

2016 — 2018

Getin Bank, Noble Bank

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Challenge

Design an app for daily use by thousands of customers

Bank comfortably wherever you are, whoever you are and on any mobile device, you use.

Discovery

We started the project with an extensive discovery phase.

We decided to use mostly quantitative and qualitative research methods — Customer Interviews, Market Research Analysis, Customer Journey, User Testing, Google Analytics, and Hotjar data.

We had to learn more about the customers, their habits, their needs, and their struggles.

Getin Mobile — retail segment

Convenient mobile application for iOS and Android. It offers customers quick and secure payments, a fine balance and expenditure review, mobile authorization of operations, secure management of debit and credit cards, and much more.

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Very personal account

Once you are granted a loan your account is created automatically, and you can sign in with OTP. Fast and secure.

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All about your credit

When Monedo recognizes your profile, a personalized product is ready for you to check it. Smart.

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An accessible overview

Once you sign in, you can see a dashboard will all your current and past financial products. Clean and visible.

Getin Mobile — SME segment

Convenient mobile application for iOS and Android. It offers customers quick and secure payments, a fine balance and expenditure review, mobile authorization of operations, secure management of debit and credit cards, and much more.

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Easy sign in

Once you are granted a loan your account is created automatically, and you can sign in with OTP. Fast and secure.

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An offer tailored to your needs

When Monedo recognizes your profile, a personalized product is ready for you to check it. Smart.

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An accessible overview

Once you sign in, you can see a dashboard will all your current and past financial products. Clean and visible.

Noble Mobile — private banking segment

Noble Mobile provides a set of services to the most demanding customers. Private Banking customers have quick deposit establishment, convenient, simplified transfers, fast Express Elixir transfers, timely phone payments like a contactless card, thanks to Google Pay, Apple Pay, management of debit and credit cards, and more.

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Easy sign in

Once you are granted a loan your account is created automatically, and you can sign in with OTP. Fast and secure.

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An offer tailored to your needs

When Monedo recognizes your profile, a personalized product is ready for you to check it. Smart.

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An accessible overview

Once you sign in, you can see a dashboard will all your current and past financial products. Clean and visible.

Appreciated by the users

Apple App Store

4.7

Google Play Store

4.2

Awards

Newsweek's Friendly Bank

II place

Internet Banking

2018

Newsweek's Friendly Bank

I place

Internet Banking

2017

Let's connect

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Cześć!*

*An unnecessary but interesting tidbit – in Polish, you can say "Cześć" both when greeting and saying goodbye.

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